Studio Partner Terms
Version: 2026-10-12. Effective: 12 October 2026.
1. Who these terms cover
These terms apply to studio-owner accounts and supplement the Terms of Service. TURNKNOB is the platform trading name; support@turnknob.in is the current contact. Accept only if you are aged 18 or over and authorised to manage and represent the studio. Acceptance is recorded for your authenticated account, the exact policy versions and the statements you confirm. It is not a certified digital signature, proof of ownership of premises or consent to optional marketing.
2. Accurate listings and ongoing maintenance
Provide accurate studio identity, physical location, contact information, rooms, photographs, equipment, accessibility, engineer availability, rates and restrictions. Publish only equipment and facilities actually available for the offered session. Mark material limitations clearly, update outages and do not fabricate bookings, ratings, testimonials or verification. An optional Area field does not remove the need for a usable street address and location. Do not use another studio's identity or photographs without permission. You are responsible for changes made by authorised staff using your account.
3. Authority, premises and safety
Maintain the rights needed to offer the space and services, including landlord/building permissions and applicable business, noise, fire, electrical, occupancy and safety requirements. Observe lawful capacity limits and disclose material access or safety restrictions. Maintain equipment and reasonable supervision. Arrange appropriate insurance where required or appropriate for your activities; TURNKNOB does not supply property, public-liability, equipment or session insurance. Keep client recordings and property secure, and have a reasonable incident-response process.
4. Verification is limited
TURNKNOB may request evidence or arrange checks before or after publication. A published listing is not itself a physical-verification certificate. A badge reflects only the checks described for it at that time and is not a guarantee of licensing, acoustics, equipment condition, safety or future performance. Do not claim TURNKNOB certification or endorsement beyond what has actually been confirmed. Provide evidence without sending passwords, banking access, unnecessary identity documents or third-party personal information.
5. Booking and fulfilment duties
Keep availability accurate and respond to requests promptly. Before confirming, agree the room, date, time zone, start/end time, included equipment and staffing, deliverables, attendees, price, taxes, deposits, cancellation and overtime conditions. Honour confirmed sessions or promptly communicate an unavoidable problem and a fair alternative/refund. Do not double-book, substitute material equipment without agreement or require an undisclosed charge. A calendar connection is optional and does not relieve you of checking availability; a failed sync must not be treated as proof of a reservation.
6. Payments, cancellations and tax records
Listing during the current closed beta is free. No minimum bookings, exclusivity or guaranteed revenue is promised. Payment and refund arrangements are presently direct/manual between studio and artist; record accurate payment references and receipts and never mark an unpaid booking as paid. Clearly disclose deposits, any lawful cancellation charge and who will return funds. Follow the Cancellation & Refund Policy and mandatory consumer protections. You are responsible for your own lawful tax invoices, GST registration/treatment where applicable and financial records. A generated document is not a substitute for checking your legal tax identity. New fees or commercial plans require prior clear disclosure and agreement.
7. Client information and confidentiality
Use client contact and booking information only for the requested session, lawful business records and resolving that transaction. Restrict staff access, secure exports and avoid unnecessary copies. Do not add clients to mailing lists or disclose their information to another studio without an appropriate lawful basis. Do not publish unreleased recordings, session details, visitor images or confidential project material without permission. Agree recording ownership, usage rights, storage, backups, delivery and deletion directly with the artist before the session. This platform agreement does not transfer rights in an artist's work to you or TURNKNOB.
8. Fair dealing and platform integrity
Treat artists and staff respectfully. Do not post false reviews, hide material fees, manipulate availability, impersonate competitors, scrape private customer information or use the platform for prohibited activity. Direct/manual payment during the beta is permitted; there is no undisclosed non-circumvention fine. Report inaccurate listings, suspected fraud, a serious safety issue or unauthorised account use to support@turnknob.in. Cooperate reasonably with a relevant complaint or investigation while protecting customer confidentiality.
9. Closure, changes and existing obligations
You can stop listing or request account closure through support, subject to resolving confirmed bookings, refunds and lawful record duties. TURNKNOB may suspend or remove a listing for a substantiated policy, safety or legal reason and provide an explanation where appropriate. The update process in the Terms of Service applies: minor editorial changes may be published without an individual email, but material partner changes receive appropriate notice and, where required, renewed acceptance. Previously accepted versions remain in the audit record. Existing confirmed booking rights are not silently changed by a later platform-policy revision.
10. Responsibility and disputes
You are responsible for your studio's services, staff, representations, rights and compliance. Where your unlawful conduct or material breach causes a third-party claim, you must cooperate and bear responsibility to the extent attributable to you under applicable law; this is not a blanket indemnity for TURNKNOB's own wrongdoing. Mandatory consumer, privacy and other legal remedies remain available. Indian law applies, with courts and statutory forums having lawful jurisdiction. Contact support@turnknob.in for policy questions or a copy of your acceptance receipt.